Real-Time Referral Intelligence for GPs

PRACIQ

Every specialist. Real-time. One click to refer.

When two renowned dermatologists retired in the Illawarra, a critical gap appeared overnight. GPs were left navigating an increasingly opaque specialist landscape, with little visibility into who was available or where to send their patients.

PracIQ addresses this challenge directly. The platform provides real time specialist availability, verified peer informed reviews, and seamless one click referrals, all within the constraints of a standard fifteen minute consultation.

Designed to support clinical decision making rather than complicate it, PracIQ enables GPs to connect patients with the right specialist quickly and confidently.

  • Real-time availability across every specialtyLive calendars
  • Verified patient & GP reviews — quality risesDual reviews
  • One-click digital referral from within the consult<60 seconds
  • Track referral status: sent → booked → attendedFull visibility
  • Telehealth-enabled specialists for rural accessNationwide
The Referral Crisis
168M
GP consultations per year in Australia
30%Referrals never completed
<60sPracIQ referral time
$0Free for GPs
300K+Practitioners
Orthopaedic SurgeonAvailable
DermatologistAvailable
PsychiatristAvailable
CardiologistAvailable
Plastic SurgeonAvailable
PhysiotherapistAvailable
Clinical PsychologistAvailable
The Problem

GPs are making referrals blind.

170 million GP consultations happen in Australia every year. In roughly 30% of them, the GP writes a referral to a specialist. Today, that referral is based on memory, word-of-mouth, and guesswork — not data.

The GP doesn't know the specialist's wait time. They don't know if they're accepting new patients. They don't know if they're any good. Up to 30% of referrals are never completed — the patient gives up.

30%
Referrals never completed
15min
Average GP consult
0
Real-time data for GPs
Fax
Still the default referral
GP Referral
The Illawarra Story

Two dermatologists retired.
Every GP was blind.

Two of the Illawarra's most renowned dermatologists retired in the same year. Overnight, every local GP lost their go-to referral. They had no idea where to send patients. They didn't have time to research alternatives during a 15-minute consult.

Patients were left in limbo. Referrals went to whoever the GP happened to remember — not whoever was best, available, or closest. This isn't an Illawarra problem. This is a systemic failure across Australian healthcare.

"PracIQ is the platform I wish existed when those dermatologists retired. Real-time availability, reviews, one-click referral — all within the consult."

— The founding insight
How It Works

The 60-second
referral.

Within a single GP consultation, PracIQ lets you find the right specialist, check their reviews, and send a digital referral — all before the patient leaves the room.

5 seconds
Step 01

Search

Type a specialty or select from the list. Instantly see every available specialist within the patient's preferred radius.

15 seconds
Step 02

Compare

Each specialist card shows: next available appointment, wait time, patient reviews, GP reviews, AHPRA badge, and bulk billing status.

15 seconds
Step 03

Refer

One click sends a digital referral with patient details and clinical notes. The specialist receives it instantly. The patient gets a booking link.

Ongoing
Step 04

Track

Your dashboard shows every referral status: pending, booked, attended, or lapsed. Get alerts if a patient hasn't booked within 7 days.

The Secret Weapon

Dual review
system.

Today, there is no trusted, structured review system for medical specialists in Australia. Google Reviews are unverified and easily gamed. PracIQ builds something that has never existed before.

Patient Reviews

Verified patients rate their experience on structured dimensions: wait time accuracy, communication quality, treatment effectiveness, and overall satisfaction. Visible to everyone.

GP Reviews — Only visible to GPs

GPs rate specialists on quality of reports, timeliness, clinical outcomes, and communication. A trusted, professional peer-review layer that has never existed before.

Specialist Reviews
Specialist Coverage

Every specialty.
One platform.

PracIQ covers the full spectrum of medical specialists and allied health practitioners — from orthopaedic surgeons to dietitians. GPs search one platform for every referral they need.

Medical Specialists
Orthopaedic SurgeonDermatologistCardiologistPsychiatristNeurologistGastroenterologistEndocrinologistPlastic SurgeonOphthalmologistENT SurgeonUrologistRheumatologist
Allied Health & Mental Health
Clinical PsychologistPhysiotherapistDietitianOccupational TherapistSpeech PathologistExercise PhysiologistPodiatristChiropractorOsteopathSocial WorkerCounsellorMental Health Nurse
For Specialists & Practitioners

GP referrals.
On autopilot.

A new specialist opening a practice has no efficient way to tell the region's GPs they exist. PracIQ solves this instantly. Your real-time availability is visible to every GP on the platform. Good reviews push you to the top.

  • Real-time availability listing — GPs see your open slots
  • Review-based ranking — quality is rewarded, not networking
  • Digital referral inbox — no more faxes or lost letters
  • GP relationship analytics — see which GPs refer to you
  • AHPRA-verified profile — build trust with GPs who don't know you
  • Zero commission — keep 100% of your consultation fees
Specialist Dashboard
Why This Is Defensible

Four moats.

Booking is a commodity. Anyone can build a booking engine. PracIQ's defensibility comes from compounding network effects, data, and infrastructure that get stronger with every referral.

Referral Network Effect

Every GP who joins makes the platform more valuable for specialists (more referrals). Every specialist who joins makes it more valuable for GPs (more options). Multi-sided and cross-practitioner — exponentially harder to replicate than single-specialty booking.

Review Data Moat

After 12 months, PracIQ will have the only structured, verified review dataset for specialists in Australia — from both patients AND GPs. This dataset is impossible to replicate without building the same platform from scratch.

Availability Aggregation

Integrating with dozens of practice management systems (Cliniko, Best Practice, Medical Director, Genie, Splose) for real-time calendar sync. Each integration requires commercial agreements and ongoing maintenance. A massive infrastructure moat.

Regulatory Compliance

Operating across multiple practitioner types requires compliance with AHPRA, Privacy Act, My Health Records Act, Medicare billing rules, and state health legislation. PracIQ builds this incrementally — new entrants must navigate it all from day one.

Pricing

Free for GPs.
Free for patients.

GPs & Patients
FreeAlways

Search specialists, view reviews, send referrals, and book appointments — at no cost, ever.

  • Real-time specialist availability
  • Patient & GP reviews
  • One-click digital referrals
  • Referral tracking dashboard
  • Telehealth-enabled search
Specialist
$79/month

Get visible to every GP on the platform. Receive referrals, build your reputation, fill your calendar.

  • Real-time availability listing
  • Digital referral inbox
  • AHPRA-verified profile
  • Patient & GP reviews
  • Analytics dashboard
  • Zero commission on fees
Enterprise Clinic
CustomMulti-practitioner

Manage all your specialists' availability, referrals, and analytics from one centralised dashboard.

  • All Specialist features
  • Multi-practitioner management
  • Centralised referral dashboard
  • Priority placement
  • Dedicated account manager
  • PMS integration support
The Vision

From referral layer to
intelligence engine.

PracIQ starts as the platform GPs use to find and refer to specialists. Over time, the data compounds into something no competitor can replicate.

Building Now
Year 1

The Referral Layer

Real-time specialist availability, dual review system, one-click digital referrals. The platform GPs use every day to find and refer to specialists across every medical discipline.

Planned
Year 3

The Care Graph

As referral data accumulates, PracIQ maps which GPs refer to which specialists, and what the outcomes are. Intelligent matching: the right specialist for each patient, backed by data.

Vision
Year 5

The Intelligence Engine

The authoritative source of specialist quality and availability data in Australia. Health insurers, PHNs, and researchers license the data. The platform's data becomes more valuable than its software.

The Market Opportunity
170M
GP Consults / Year
300K+
Allied Health Pros
40K+
GPs Nationwide
$8.9B
Digital Health Market
14.9%
Market CAGR
$0
For GPs & Patients

The referral layer
Australia has never had.

Real-time specialist availability. Verified reviews. One-click referrals. Free for every GP and every patient in Australia.